If you have a complaint, please let us know about it. Your relationship manager is your trusted contact person. If you are unable to contact your relationship manager, it's not a problem! You can fill in the following form. The department Complaints Handling Team CB (Warandeberg/Montagne du Parc, 3 – 1000 Brussels e-mail : firstname.lastname@example.org) will record your complaint and after analysing it, will send you a response.
Please complete the request form If you wish to receive a Key Information Document of a discontinued product or an old version of a Costs and Charges grid.